Return & Refund Policy

Updated at 2022-02-16

We at Hasan Oud believe in providing a delightful experience to our customers. We serve you with the best of our products. Nevertheless if you didn’t find your product amazing, we ensure you a hassle free and easy return and refund policy.

We feel sorry that your order didn’t work out for you but we ensure that there are no regrets.

About Return & Refund 

  •  You must inform us about your return within 5 days from the date of delivery. Mail us about your concerns at care@hasanoud.com or Call us on 9621111816.
  •  If the product you receive is damaged or not up to your quality expectations, drop in a return request and we’ll arrange a reverse pickup of it from your address. In this case,  please ensure that the product is unused and is packed for the courier company to pick up.
  •  The product should reach us in its original condition without any damage or any other kind of tampering.
  •  The product should be returned in a well packed box so as to avoid any damage in the transit.


About Order Cancellations

If you wish to cancel your order with us please note: 

  •  The order can only be cancelled if and only if, it has not already been shipped.
  •  If the order has been paid for through a credit card or net banking and has not yet been shipped, we will refund the order in full amount.
  •  However, once the order has been shipped from our warehouse, you will not be entitled for any refund and it will become a return on your side.

Contact Us

Don’t hesitate to contact us if you have any questions.

  • Via Email: care@hasanoud.com
  • Via Phone Number: 9621111816
  • Via this Link: https://hasanoud.com/contact/care@hasanoud.com