Important Notice

We Value Your Trust & Aim for a Hassle-Free Experience

At Hasan Oud, we prioritize your satisfaction, but third-party logistics (couriers) remain a challenge beyond our direct control. To safeguard your purchase, we urge you to follow a simple yet crucial step:

Record an unbroken video while unboxing your parcel in good lighting. Ensure the video captures:

• The outer packaging and seals before opening.
• The tracking number and shipping label.
• The entire unboxing process showing the product inside.

Claims for missing, damaged, or empty packages require this video proof. Without it, we cannot process refunds or replacements due to external handling issues.

We are continuously working to strengthen our logistics partnerships and improve your shopping experience. Your cooperation helps us serve you better.

Need assistance? Reach out to us:
WhatsApp: +91 96211 11714
Email: hasanoud01@gmail.com

Thank you for your trust and understanding.